Get support

Need help?

It’s okay to say that you need help. Maybe you’re facing a crisis or you just need a little guidance with your wellbeing or home learning, either way – make sure you reach out. Here you can find the details of organisations who can give you the support you need and additional resources to help you on your journey.

In an emergency

If you or someone you know is in immediate danger call 999 for police or ambulance.

We've organised these resources into the following categories:

Crisis support (24hr)

Phone, email & website

A free, private and confidential service where you can talk to a counsellor about anything.

Call: 0800 1111

Phone, email & website

If someone at home is hurting you or someone in your family – Freephone 24-hour national domestic abuse helpline.

Call: 0808 2000 247

Phone, email & website

If you’re in distress and need support, you can ring Samaritans for free at any time of the day or night, 365 days a year.

Call: 116 123

Phone, email & website

Talk to an expert housing adviser if you’re in urgent need of housing advice.

You should use this line if:

  • you have nowhere to sleep, or might be homeless soon,
  • you have somewhere to sleep, but nowhere to call home,
  • you are/could be at risk of harm.

Call: 0808 800 4444

Phone, email & website

SupportLine is a confidential telephone helpline offering emotional support to any individual on any issue.

Call: 01708 765200

Provides free, 24/7 crisis support across the UK if you are experiencing a mental health crisis. Just text YM to 85258.

Employability

How-to guide

What makes an enterprising person? Use this tool to discover the combinations of skills and qualities that can help you bring about change and succeed on your enterprise journey.

Open university Course Level 1-3. Introductions and upskilling.

Online courses

Free to access hundreds of courses with pay to upgrade option for certificates.

Online courses

Taking a course doesn’t have to be costly, and reed.co.uk features a wide range of free courses, including classroom based courses, online courses and distance learning courses.

The Inspiring Digital Enterprise Award (iDEA) is an international programme that helps you develop digital, enterprise and employability skills for free. Through a series of online challenges, you can win career-enhancing badges, unlock new opportunities and, ultimately, gain industry-recognised awards that help you stand out from the crowd.

Finances

Online resource

Government Guidance on:

  • Going to work
  • Staying at home
  • Sick pay
  • Furloughed workers
  • Claiming benefit

Show you understand how to manage your money over the course of a month, by choosing between wants, needs and dealing with unexpected payments along the way.

Videos

The youth charity MyBnk runs a weekly financial education livestream for 16-25 year olds.

My Moneycast is a 30 minute show focusing on personal finance news and features explainers, special guests and Q&As. It aims to bring money to life for young adults in a fun and engaging way whilst tackling some of the big issues effecting their income, benefits, housing and employment.

Open university Course Level 1-3: Introductions and upskilling in money management and business.

Ready to get your game on? Test your money skills and give your brain a workout with these fun and educational games.

Online resource

In this money guide, you’ll learn to earn, save, budget, spend, borrow, protect and give.

Mental Health

This app is an excellent source of information, activities and tracking exercises for anyone who is suffering with anxiety.

App

Learn relaxation methods and tools to reduce stress and worry.

Online resource

Information and support if you are a young person dealing with the loss of a loved one.

Email: hopeagain@cruse.org.uk

Free phone helpline: 0808 808 1677 – open Monday-Friday, 9:30am – 5:00pm.

App

You can anonymously get advice from experts or other teenagers going through similar experiences in areas such as mental health, self-harming, relationships and friendships. 

Phone, email and website

If you’re in distress and need support, you can ring Samaritans for free at any time of the day or night, 365 days a year.

Call: 116 123

Provides free, 24/7 crisis support across the UK if you are experiencing a mental health crisis. Just text YM to 85258.

Physical Health

Move live with the nation as they follow Joe Wicks daily workouts on Youtube.

Videos

Maddie Lymburner’s Youtube channel is dedicated to at-home fitness. All her workouts are under 30 minutes and require little to no equipment.

NTC provide you with free home workouts, nutrition advice and expert help.

Use this app to reduce your worries, feel more confident, and get the support and health advice you need at what can be a challenging time for any student.

With more than seven million subscribers and counting, Adriene is one of the most popular yoginis around. Try her Foundations of Yoga series if you’re a beginner or jump into her Total Body series if you really want to sweat.

Revision

Audio books

Free Audio books on many different topics.

Educational activities

Daily lessons and activities to continue subject learning.

Online revision tools

Get Revising has been created to help students learn. Its aim is to involve students actively in their own learning and to provide an outlet for their creativity and helpfulness. It does this by providing interactive tools to plan revision and make revision notes. It also provides a resource bank where notes and resources can be shared. Get Revising is completely free to use for schools and individual students.

Online activities and resources

List of online education resources for home education, wellbeing and SEN.

Videos

Engaging educational videos.

Wellbeing

Wellbeing Pack for managing the effects of COVID-19 and the UK lockdown.

Lots of different well-being tips and a 30-day self-care calendar.

For Parents

Book for child friendly explaining of Coronavirus with easy to understand words and pictures.

Helpline

An organisation providing immediate help from volunteer parent support workers 24 hours a day, seven days a week.

Helpline: 0808 800 2222

Online resource

Government guidance on free school meal provision during school closures.

Online activities and resources

List of online education resources for home education, wellbeing and SEN.

Receive community support if you find yourself in a vulnerable condition.

Online resource

Home learning advice direct from qualified teachers and parenting & education experts.